Amadeus on Air

Amadeus on Air

Amadeus Airlines | Airline technology | All great journeys start here

A fresh perspective on the trends, issues, and technology shaping the future of travel. Embark on this journey with us as we discuss the most relevant topics in the airline industry today. Any other topics you would like us to cover? Drop us a line at!

Categorias: Tecnología

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Loyalty strategies can boost airline profitability, bring additional customer value, and increase engagement. In this Amadeus on Air podcast, our experts discuss the evolution of airline loyalty marketing and how customer knowledge is vital for retailing transformation and traveler relationships.

The podcast explores how strategic loyalty marketing can help airlines:

  • Engage customers even when they are not flying
  • Increase customer knowledge quality
  • Deliver a personalized experience anytime
  • Learn about subscription programs and super apps
  • How to transform frequent flyers to loyal customers


Nicola Arnese, Director, Customer Loyalty suite, Amadeus 
Robert Moerland, Global Head of Business Development, Loyalty, Amadeus 

Episodios anteriores

  • 5 - The loyalty (r)evolution 
    Wed, 12 May 2021
  • 4 - The big reset: why a mindset shift is needed in airline revenue management 
    Tue, 23 Feb 2021
  • 3 - What do new health requirements mean for air travel? 
    Tue, 23 Feb 2021
  • 2 - Network planning: a new normal or business as usual? 
    Tue, 23 Feb 2021
  • 1 - Managing disruption in times of volatility 
    Tue, 23 Feb 2021
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